Cancellation Policy – Reference to our Terms and Conditions here – Clause 4.

If you have any special or oversized luggage or specific requirements, please do not hesitate to contact us at +44 (0) 204 515 4441 or via email at bookings@excelchauffeurs.com

NOTE: Bookings made directly with drivers are illegal and not covered by insurance in case of accidents. Please book through official channels for your safety and protection.

“Hourly Hire (London)” service includes airport transfers to/from LHR and LCY airports with pick-up or drop-off in Zones 1 and 2 in London. The 4-hour package includes 40 miles within Greater London, with an additional 10 miles included for each extra hour.

“Day Trips (Outside London)” include tours outside London as well as transfers to or from all UK airports. The service offers 150 miles for an 8-hour minimum, with an additional 25 miles included for each extra hour.

Cancellations are subject to our policy. The 3% Admin Fee is non-refundable regardless of when the cancellation is made.